Vancouver-based Telus is offering a ‘Buy One, Plant One’ deal for Earth Month. From April […]

As an organizational system grows complex, it hardens through processes, beliefs, mindsets, legacy decisions and […]

We often end up using words “change” and “transformation” interchangeably. In many cases that I […]

“Customer Focus” is the most common corporate value that companies adopt. This often leads to […]

Relationships are built (or ruined) one conversation at a time. I have always seen effective […]

When You Are at Your Best, What Are You Doing? Recently, I shared an exercise […]

Leadership is not an easy task, and even the best leaders are susceptible to errors […]

What Will Be Different This Time? Throughout our lives, we have bursts of action toward […]

Digital communication has transformed the way we convey messages using the spoken or written word. […]